![]() If you have further questions or concerns, please do not hesitate to reach out to us. We deeply appreciate your patience and understanding during this transition. We're more dedicated than ever to delivering the high-quality service you deserve. We want to reassure you that we are not stopping here - over the coming days, we will be working continuously to refine our website further and address any potential areas of confusion about our services. We acknowledge that the beginning of this new chapter was less smooth than we had hoped, but we've since identified and corrected all known issues. Crypto balance is pegged to USD and its value will not fluctuate in your balance. Crypto USD balance can only be withdrawn in crypto-currencies. These two types of balances are independent and not interchangeable - Crypto USD balance cannot be converted to Fiat, and vice versa. In contrast to our previous balance system, funds are now segregated into Fiat (USD & EUR) and Crypto USD. These funds can be withdrawn or used directly for further purchases on our platform.
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